> ## Documentation Index
> Fetch the complete documentation index at: https://help.emotive.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Broadcast by Timezone

> Find answers to your questions around Broadcasting by Timezone.

Broadcast by Timezone allows you to schedule messages to your subscribers and have it sent automatically based on their estimated time, rather than your brand's timezone.

Emotive uses the recipient's area code to estimate which timezone they are most likely located in.

## Send by Timezone

In the **Review and Send** step of creating your Broadcast:

* Under *Send time*, click to expand the timezone dropdown menu.
* Choose **Recipient's timezone** from the menu.

## FAQs

<AccordionGroup>
  <Accordion title="What timezones are supported?" icon="circle-question">
    | US/Mountain |
    | :---------- |
    | US/Alaska   |
    | US/Eastern  |
    | US/Central  |
    | US/Pacific  |
    | US/Hawaii   |
  </Accordion>

  <Accordion title="What happens if the time has already passed for a timezone?" icon="circle-question">
    If you schedule a broadcast by timezone for a time that has already past, then it will be treated as a send now for those timezones.
  </Accordion>

  <Accordion title="What if someone is traveling?" icon="circle-question">
    Unfortunately, we have no way of knowing the physical location so we use the information we do have (area code) to estimate the timezone someone is in.
  </Accordion>

  <Accordion title="Can I edit my broadcast after it started sending?" icon="circle-question">
    No. The broadcast is locked once it starts sending to the first region.
  </Accordion>

  <Accordion title="Can I send an A/B test based on customers timezone?" icon="circle-question">
    No. Currently A/B testing and broadcast by timezone are not able to be used together.
  </Accordion>

  <Accordion title="Why is my broadcast stuck in a &#x22;Preparing&#x22; status?" icon="circle-question">
    The broadcast will be listed in a preparing state until it has reached ALL the US timezones. For example, we are seeing "10:45 AM Cust" in the screenshot meaning that it will be fully sent when it has reached 10:45 AM Alaska / Hawaii local time.
  </Accordion>

  <Accordion title="How do I change the default timezone for my account?" icon="circle-question">
    The default timezone in your account can be found and changed in the [Settings > Profile](https://www.emotiveapp.co/settings) section of our application, under *Time Zone*.
  </Accordion>
</AccordionGroup>