> ## Documentation Index
> Fetch the complete documentation index at: https://help.emotive.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Use a Discount Code in your Flow

> Deliver incentives to your customers through your automated Flows.

## Static Codes vs. Dynamic Codes

When using discount codes in Flows, you have two options: a static code or a dynamic code. Before we walk through instructions on how to add them to your Flows, let's explore the key differences between the two.

A static discount code is a single phrase or alphanumeric string that gives a user a specific discount (i.e., WELCOME20). Each subscriber receives the same code to use on your site.

A dynamic discount code is a random series of numbers or letters that a recipient can use one time. A unique discount code is generated for each recipient, so no two recipients will have the same code.

<Note>
  You must be a Shopify business in order to use Dynamic Codes at Emotive.
</Note>

## Use a Static Code

If your brand is not on Shopify, or you prefer to use a static code, follow these instructions:

* Navigate to your [Flows](https://www.emotiveapp.co/campaigns) page.
* Build a new Flow, or select an existing one.
* In your Flow's settings, scroll down to *Discount code* and enter your static code (i.e., WELCOME20).
* Click **Next** to continue building your flow, or **Publish** your changes.

<Warning>
  Make sure that you've also activated the same static code in your ecommerce store before publishing your Flow. Otherwise, your store will not recognize your code as valid.
</Warning>

## Use a Dynamic Code

If your brand is on Shopify and you'd like to use dynamic codes in your Flows, follow these instructions:

* Navigate to your [Flows](https://www.emotiveapp.co/campaigns) page.
* Build a new Flow, or select an existing one.
* Select **+ New Discount Code**.
* Select **Dynamic code**.
* Configure your discount's settings and click **Save**.

Your dynamic code will start with "EMTV." This is not what the end user will see, this is just your master parent code.  This will look like the image below:

<Warning>
  Do not copy and paste this code to use for any other Flows. You will need to create a new dynamic discount code for each Flow.
</Warning>

When the dynamic code is generated at random for your recipient, it will be a random sequence of letters and numbers as shown below: