> ## Documentation Index
> Fetch the complete documentation index at: https://help.emotive.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Get Started with Flow Templates

> Launch Flows fast with pre-built templates designed with best practices in mind.

Experience templates are pre-packaged two-way campaigns. They provide everything you need to get started from the settings (who the Experience will target) to the conversation itself (sample conversation starters).\
\
Once you’re on the Experiences tab, click the “New Experience” button to view our template library. You can modify any of our Experiences templates to fit your needs. To see a comprehensive list of all the templates we offer, check out the tables below.

## Blank Template

If you prefer to start from scratch, choose a Blank Template when starting a new Flow.

## Templates for Signed Up Trigger

Follow up with customers who have subscribed to receive SMS through mobile/desktop popups.

| **Name**                                | **Description**                                                                                                                                       |
| :-------------------------------------- | :---------------------------------------------------------------------------------------------------------------------------------------------------- |
| **New Subscriber - Discount Offer**     | Welcome new subscribers to your list and offer a discount and follow-up message.                                                                      |
| **Product Recommendation - Simple**     | Drive conversions by guiding newly signed up customers through your product options and/or categories of products.                                    |
| **Product Recommendation - High Touch** | Guide newly signed up customers through your product options and/or categories of products. Proactively following up to their specific questions.     |
| **Contest Signup**                      | Sign up customers for contests.                                                                                                                       |
| **Informational Consultation**          | Engage with your new customer through help articles and product guides.                                                                               |
| **Product Help Link**                   | Sign up customers and point them towards your fit/sizing/color matching app or website.                                                               |
| **Size/fit Guide**                      | Help your customer pick the perfect size or fit for them.                                                                                             |
| **Affiliate Program Signup**            | Provide information for customers or influencers looking to get involved in your affiliate programs. Ask for verification and additional information. |

## Templates for Abandoned Checkout Trigger

Follow up with customers who have abandoned their checkout and re-engage with them.

| **Name**                                           | **Description**                                                                                               |
| :------------------------------------------------- | :------------------------------------------------------------------------------------------------------------ |
| **Abandoned Checkout - Follow-up**                 | Nudge customers who abandoned their checkout.                                                                 |
| **Abandoned Checkout - Reason Gathering**          | Find out why a customer abandoned their checkout.                                                             |
| **Abandoned Checkout - Discount Offer**            | Offer a discount to customers who abandoned their checkout.                                                   |
| **Abandoned Checkout - Increasing Discount Offer** | Offer a growing discount over time for customers who abandoned their checkout.                                |
| **Abandoned Checkout - Payment Options**           | Inform customers who abandoned their checkout about your great payment options (Apple Pay, AfterPay, Paypal). |

## Templates for Ordered Trigger

Follow up with customers who have placed an order with you and encourage them to take action.

| **Name**                        | **Description**                                                                                                       |
| :------------------------------ | :-------------------------------------------------------------------------------------------------------------------- |
| **Discount on Next Order**      | Send a discount code to customers who ordered to drive repeat purchases. Great for use with a checkout sign up offer! |
| **Thank You Message**           | Send a thank you message to customers and ask them if they have any questions.                                        |
| **Rewards/Loyalty Promotion**   | Inform customers about your Rewards or Loyalty program.                                                               |
| **Review Follow-up**            | Ask customers to leave a review of your product.                                                                      |
| **Cross-sell**                  | Let customers know about relevant or best-selling products.                                                           |
| **Loyalty Gift**                | Reward loyal customers with a special gift.                                                                           |
| **User Generated Content**      | Ask customers to share a photo using your product.                                                                    |
| **Promote Social Channel**      | Promote your social media channels to customers.                                                                      |
| **Product Interest Follow-up**  | Follow up on orders and see what other products they might be interested in.                                          |
| **Product Learnings Follow-up** | Follow up on an order and ask what a customer liked about your product.                                               |
| **Friend Discount Code**        | Offer a sharable discount code for friends/family.                                                                    |
| **Friend Opt-in**               | Offer a shareable sign-up link for interested friends/family.                                                         |