> ## Documentation Index
> Fetch the complete documentation index at: https://help.emotive.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Connect Kustomer <> Emotive

> Sync data and information from Kustomer to Emotive.

To connect your Zoho-desk account with Emotive, we will first need to install the app in Emotive, then complete the installation in Zapier.

## Install Kustomer on Emotive

* Navigate to [Integrations](https://www.emotiveapp.co/settings/integrations).
* Locate **Kustomer** and select **Add Integration**.
* Click **Generate API Key**.
* Copy the new API Key on this screen.

<img src="https://mintcdn.com/emotiv/2g6clCj3HipLv0dP/images/integrations/kustomer-generate-api.png?fit=max&auto=format&n=2g6clCj3HipLv0dP&q=85&s=61b20f930e402e60da22735ba73fde64" alt="generate kustomer api" height="200" className="integrations" data-path="images/integrations/kustomer-generate-api.png" />

## Complete Install in Zapier

You will need to click into each link below to setup the templates for Kustomer in Zapier:

* [**Zapier - Create new ticket in kustomer**](https://zapier.com/shared/f0065bf4c6dd76997eb462afa88d68a0094f0f60)
* [**Zapier - Update existing ticket in kustomer**](https://zapier.com/shared/update-existing-ticket-in-kustomer/1720059ce3b28e4d3d95dd84552e3ebab3e8e204)
* [**Zapier - Update conversation in Emotive**](https://zapier.com/shared/send-ticket-note-to-emotive/512340e1599b148e3d28f795d371e45425302eab)
* [**Zapier - Close conversation in Emotive**](https://zapier.com/shared/close-conversation-in-emotive/bbfed0efa36aecc5310a5c131149b688ae9204b7)

Click on **Try thiz Zap** as shown below.

<img src="https://mintcdn.com/emotiv/2g6clCj3HipLv0dP/images/integrations/kustomer-zapier.png?fit=max&auto=format&n=2g6clCj3HipLv0dP&q=85&s=f97d65c3fbf4e16fb8ce764dbd49299f" alt="zoho insert api" height="200" className="integrations" data-path="images/integrations/kustomer-zapier.png" />

This will open a new Zap flow. To continue:

* Paste the API Key that you just generated in Emotive into the *Helpdesk API Key* field.
* Click **Yes, Continue to Emotive**.
* If needed, input your Kustomer credentials to authenticate.

<img src="https://mintcdn.com/emotiv/2g6clCj3HipLv0dP/images/integrations/zapier-insert-api.png?fit=max&auto=format&n=2g6clCj3HipLv0dP&q=85&s=ca066b1a90544990f4ea3154209d17db" alt="zoho insert api" height="200" className="integrations" data-path="images/integrations/zapier-insert-api.png" />

That's it! Your Kustomer account is now integrated with Emotive.