> ## Documentation Index
> Fetch the complete documentation index at: https://help.emotive.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Connect Emotive <> Recharge

> Learn how to grow and retain your list by integrating Emotive and Recharge.

Emotive's integration with Recharge can to help you supercharge subscription growth. With Emotive + Recharge you can:

* **Grow Your Subscriptions**. The integration lets you segment out non-subscribed customers so you can invite them to join via SMS.
* **Retain Subscription Customers**. New Flow triggers allow you to create full lifecycle campaigns that lock in subscriptions.

<Note>
  This integration is available for Shopify stores only.
</Note>

## Features of the Integration

Once you set up the integration, Emotive can:

* Track which orders are subscription orders processed by Recharge.
* Segment based on whether a customer has a subscription, what product they’re subscribed to, and how many times they’ve received their subscription product. 
* Trigger a two-way Flow when a customer signs up, their order is coming up, their payment fails, or they cancel.

## Create an API Key in Recharge

To retrieve your API Key from Recharge, you can either contact their support team for assistance, or:

* Log into your Recharge App and navigate to **API Tokens**.
* Create a new API Key with the following permissions:
* Copy your new API Key.

## Install Recharge on Emotive

* Navigate to [Integrations](https://www.emotiveapp.co/settings/integrations).
* Locate **Recharge** and select **Add Integration**.
* Paste your API Key from Recharge.
* **Save** your changes.

<Info>
  The historical import will run automatically - it can take up to 72 hours to complete.
</Info>

That's it! Your Recharge data will now sync to your Emotive account.

## Create a Recharge Segment

You can create segment based on whether a customer has a subscription, what product they’re subscribed to, and how many times they’ve received their subscription product.

### Target Non-Subscribers

This is a great option if you want to send a Broadcast inviting your audience without subscriptions to sign up. Just create a segment of your list that “is not subscribed” “to any product.”

<img src="https://mintcdn.com/emotiv/2g6clCj3HipLv0dP/images/integrations/recharge-segment1.png?fit=max&auto=format&n=2g6clCj3HipLv0dP&q=85&s=63aa32e81d233b436326fd29c5d92a50" alt="segment by subscription" height="200" className="integrations" data-path="images/integrations/recharge-segment1.png" />

### Target by Subscription Product

You can create a segment of customers who have subscribed, including what product they subscribed to.

<img src="https://mintcdn.com/emotiv/2g6clCj3HipLv0dP/images/integrations/recharge-segment2.png?fit=max&auto=format&n=2g6clCj3HipLv0dP&q=85&s=49751a4167c3dfdf1c3815df5603b44b" alt="segment by product" height="200" className="integrations" data-path="images/integrations/recharge-segment2.png" />

### Target by Subscription Quantity

You can segment based on how many times a subscriber has received their subscription product.

<img src="https://mintcdn.com/emotiv/2g6clCj3HipLv0dP/images/integrations/recharge-segment3.png?fit=max&auto=format&n=2g6clCj3HipLv0dP&q=85&s=8a4b0271d70c3f76952a48c0257e722f" alt="segment by quantity" height="200" className="integrations" data-path="images/integrations/recharge-segment3.png" />

## Recharge Templates

You can find Broadcast templates in our template library that you can send to your segments to grow your subscription program. Visit the library [here](https://emotive.io/template-library) and click on “Subscription.”

## Recharge Flows

The Recharge Flow triggers in Emotive allow you to create full lifecycle campaigns that lock in subscriptions.

Here’s what you can do:

* Welcome new customers, trigger when subscription is activated
* Get feedback, follow up with an experience when a subscription is canceled
* Remind customers of upcoming subscription charge
* Retain subscribers by triggering messaging if a payment method fails

**To get started with a Recharge Flow Template:**

* Navigate to **Flows**.
* Scroll to the bottom to find and select a Recharge template.
* Customize the copy to match your brand.
* Add segmentation, if needed.

<img src="https://mintcdn.com/emotiv/2g6clCj3HipLv0dP/images/integrations/recharge-templates.png?fit=max&auto=format&n=2g6clCj3HipLv0dP&q=85&s=505f556829ea1df3ec3b03cfaae36490" alt="start from a template" height="200" className="integrations" data-path="images/integrations/recharge-templates.png" />

**To build a Recharge Flow from scratch:**

* Navigate to **Flows**.
* Select a blank template.
* Choose from one of the Recharge Triggers.
* Craft your copy, and add segmentation if needed.

<img src="https://mintcdn.com/emotiv/2g6clCj3HipLv0dP/images/integrations/recharge-triggers.png?fit=max&auto=format&n=2g6clCj3HipLv0dP&q=85&s=1b6bc0523377090b5db9400ad467125d" alt="use a recharge trigger" height="200" className="integrations" data-path="images/integrations/recharge-triggers.png" />
