> ## Documentation Index
> Fetch the complete documentation index at: https://help.emotive.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Launch a Welcome Signup Flow

> Grow your list and welcome new subscribers with Emotive.

Website popups are the fastest way to grow a list of highly engaged SMS subscribers. Before we get started, here are some tips to maximize subscriber collection through your popups:

1. Collect on both mobile + desktop.
2. Offer an incentive.
3. Collect both SMS and email.
4. Customize the design to match your brand.
5. Use a bubble tab.

## Create a new popup

To get started:

* Sign into Emotive and head to [List Growth > Signup Forms](https://www.emotiveapp.co/list-growth).
* Click **Create Signup Form**.
* Select **Create new** popup.

## Design your popup

Emotive will pull in your logo and colors from your website to get you in a good starting place.

* Select which devices to display your popup on.

<img src="https://mintcdn.com/emotiv/zSPfBf8P3u_bc3I5/images/list-growth/welcome-devices.png?fit=max&auto=format&n=zSPfBf8P3u_bc3I5&q=85&s=9e201dd55578bd3f7dc36c2e0eb03deb" alt="select devices" height="200" className="list-growth" data-path="images/list-growth/welcome-devices.png" />

* Adjust your logo size and placement as needed, then click **Next step**.

<img src="https://mintcdn.com/emotiv/zSPfBf8P3u_bc3I5/images/list-growth/welcome-design.png?fit=max&auto=format&n=zSPfBf8P3u_bc3I5&q=85&s=ac5ba820187d457df90b998dfabcfb70" alt="select logo preferences" height="200" className="list-growth" data-path="images/list-growth/welcome-design.png" />

* In the \_Text Fields \_step:
  * Customize your text's font and color.
  * Adjust your Customer Input Fields.
  * Choose to connect to your Email Service Provider if needed.
  * Customize your button's appearance.

<img src="https://mintcdn.com/emotiv/zSPfBf8P3u_bc3I5/images/list-growth/welcome-appearance.png?fit=max&auto=format&n=zSPfBf8P3u_bc3I5&q=85&s=aa913c55cf5d7f34aaa94fc2c40025ab" alt="customize appearance" height="200" className="list-growth" data-path="images/list-growth/welcome-appearance.png" />

* In the *Background* step, customize your popup's background color.

<img src="https://mintcdn.com/emotiv/zSPfBf8P3u_bc3I5/images/list-growth/welcome-background.png?fit=max&auto=format&n=zSPfBf8P3u_bc3I5&q=85&s=a4c5f0c9076e699a4661b09f4095620e" alt="select background color" height="200" className="list-growth" data-path="images/list-growth/welcome-background.png" />

## Add a Bubble Tab

If a site visitor initially closes a popup, adding a Bubble Tab will allow them to revisit and sign up at their convenience.

To add a Bubble Tab:

* Move to the *Styles* step in your popup builder.
* Click to add a **Bar** for desktop, and a **Tab** for mobile.
* Edit the colors and text as needed.

<img src="https://mintcdn.com/emotiv/zSPfBf8P3u_bc3I5/images/list-growth/welcome-tab.png?fit=max&auto=format&n=zSPfBf8P3u_bc3I5&q=85&s=dd2516a81d3184d97110ea6acd0d8ea0" alt="select tab preferences" height="200" className="list-growth" data-path="images/list-growth/welcome-tab.png" />

## Enable your Flow

Once your new contact signs up, you'll want to enable a Welcome Flow in the next step, so that you can greet them and deliver your incentive.

We also recommend enabling an Abandoned Cart Flow in case your new subscriber leaves items in their shopping cart without completing an order.

Once you've done this, click **Activate** to launch your Welcome Popup and Flow.

<img src="https://mintcdn.com/emotiv/zSPfBf8P3u_bc3I5/images/list-growth/welcome-flow.png?fit=max&auto=format&n=zSPfBf8P3u_bc3I5&q=85&s=bcaf8de9ebca8814d778778ab18d8b95" alt="enable flows" height="200" className="list-growth" data-path="images/list-growth/welcome-flow.png" />

## FAQs

<AccordionGroup>
  <Accordion title="What if I already have an active popup on my site?" icon="circle-question">
    Our dual capture popup allows you to collect both email and SMS subscribers, and is expertly designed to optimize conversion. You can deactivate your existing popup once you activate your Emotive popup.
  </Accordion>

  <Accordion title="Can I pass email addresses collected to my ESP?" icon="circle-question">
    Yes! Under “text fields” just click on the icon for your ESP (Klaviyo or Mailchimp) and enter your API key. Emails will be sent directly to your ESP.
  </Accordion>

  <Accordion title="When will my popup appear on my site?" icon="circle-question">
    Your popup will begin appearing on your site once you click “Activate.”
  </Accordion>

  <Accordion title="Which pages will my popup appear on?" icon="circle-question">
    You have control over where it appears. The default setting is to appear on all pages except /checkout and /cart, but you can customize the pages once you complete the initial set up.
  </Accordion>

  <Accordion title="How do I turn off my existing popup on my site?" icon="circle-question">
    Navigate to your popup existing provider in a new tab. Open the active popup that you would like to replace and turn it off in the setting in the popup. Make sure to check your site to ensure that you’re old popup doesn’t show.
  </Accordion>

  <Accordion title="Do I need to add in my terms and conditions links?" icon="circle-question">
    No! We’ve done the extra for you and automatically pull in both TC and PP links into your Popup disclaimer! However, make sure the links are active by clicking on the URL in the popup.
  </Accordion>
</AccordionGroup>
