Compliance is an integral part of SMS Marketing. Emotive is here to guide you through laws and regulations that protect both you and your customers, as well as best practices to ensure you’re using SMS properly for your business. Check out these resources to get answers to any and all SMS Compliance questions.Documentation Index
Fetch the complete documentation index at: https://help.emotive.io/llms.txt
Use this file to discover all available pages before exploring further.
Compliance Guides
Your SMS Marketing Compliance Guide
Your complete guide to understanding all things SMS Compliance.
Understanding TCPA Compliance
Learn more about the Telephone Consumer Protection Act and SMS consent.
Understanding CCPA Compliance
Learn more about California data privacy laws and how they impact SMS marketing.
Updating your Terms of Service
Make sure your brand has an up-to-date, binding Terms of Service.
Updating your Privacy Policy
Make sure your brand has an up-to-date, binding Privacy Policy.
Set up Call Forwarding
Allow your customers to get connected with you through your toll free number.
When to Include Opt-Out Language
Industry best practices + guidelines when it comes to including opt-out language in your Broadcasts and Flows.
Your Guide to Blocked and Restricted Words
Discover what keywords are restricted by carriers in SMS Marketing.
How to Check Your Phone's Spam Folder
Troubleshoot delivery issues by checking your phone’s spam folder.