Once you’re on the Experiences tab, click the “New Experience” button to view our template library. You can modify any of our Experiences templates to fit your needs. To see a comprehensive list of all the templates we offer, check out the tables below.
Blank Template
If you prefer to start from scratch, choose a Blank Template when starting a new Flow.Templates for Signed Up Trigger
Follow up with customers who have subscribed to receive SMS through mobile/desktop popups.| Name | Description |
|---|---|
| New Subscriber - Discount Offer | Welcome new subscribers to your list and offer a discount and follow-up message. |
| Product Recommendation - Simple | Drive conversions by guiding newly signed up customers through your product options and/or categories of products. |
| Product Recommendation - High Touch | Guide newly signed up customers through your product options and/or categories of products. Proactively following up to their specific questions. |
| Contest Signup | Sign up customers for contests. |
| Informational Consultation | Engage with your new customer through help articles and product guides. |
| Product Help Link | Sign up customers and point them towards your fit/sizing/color matching app or website. |
| Size/fit Guide | Help your customer pick the perfect size or fit for them. |
| Affiliate Program Signup | Provide information for customers or influencers looking to get involved in your affiliate programs. Ask for verification and additional information. |
Templates for Abandoned Checkout Trigger
Follow up with customers who have abandoned their checkout and re-engage with them.| Name | Description |
|---|---|
| Abandoned Checkout - Follow-up | Nudge customers who abandoned their checkout. |
| Abandoned Checkout - Reason Gathering | Find out why a customer abandoned their checkout. |
| Abandoned Checkout - Discount Offer | Offer a discount to customers who abandoned their checkout. |
| Abandoned Checkout - Increasing Discount Offer | Offer a growing discount over time for customers who abandoned their checkout. |
| Abandoned Checkout - Payment Options | Inform customers who abandoned their checkout about your great payment options (Apple Pay, AfterPay, Paypal). |
Templates for Ordered Trigger
Follow up with customers who have placed an order with you and encourage them to take action.| Name | Description |
|---|---|
| Discount on Next Order | Send a discount code to customers who ordered to drive repeat purchases. Great for use with a checkout sign up offer! |
| Thank You Message | Send a thank you message to customers and ask them if they have any questions. |
| Rewards/Loyalty Promotion | Inform customers about your Rewards or Loyalty program. |
| Review Follow-up | Ask customers to leave a review of your product. |
| Cross-sell | Let customers know about relevant or best-selling products. |
| Loyalty Gift | Reward loyal customers with a special gift. |
| User Generated Content | Ask customers to share a photo using your product. |
| Promote Social Channel | Promote your social media channels to customers. |
| Product Interest Follow-up | Follow up on orders and see what other products they might be interested in. |
| Product Learnings Follow-up | Follow up on an order and ask what a customer liked about your product. |
| Friend Discount Code | Offer a sharable discount code for friends/family. |
| Friend Opt-in | Offer a shareable sign-up link for interested friends/family. |