Experience templates are pre-packaged two-way campaigns. They provide everything you need to get started from the settings (who the Experience will target) to the conversation itself (sample conversation starters).Documentation Index
Fetch the complete documentation index at: https://help.emotive.io/llms.txt
Use this file to discover all available pages before exploring further.
Once you’re on the Experiences tab, click the “New Experience” button to view our template library. You can modify any of our Experiences templates to fit your needs. To see a comprehensive list of all the templates we offer, check out the tables below.
Blank Template
If you prefer to start from scratch, choose a Blank Template when starting a new Flow.Templates for Signed Up Trigger
Follow up with customers who have subscribed to receive SMS through mobile/desktop popups.| Name | Description |
|---|---|
| New Subscriber - Discount Offer | Welcome new subscribers to your list and offer a discount and follow-up message. |
| Product Recommendation - Simple | Drive conversions by guiding newly signed up customers through your product options and/or categories of products. |
| Product Recommendation - High Touch | Guide newly signed up customers through your product options and/or categories of products. Proactively following up to their specific questions. |
| Contest Signup | Sign up customers for contests. |
| Informational Consultation | Engage with your new customer through help articles and product guides. |
| Product Help Link | Sign up customers and point them towards your fit/sizing/color matching app or website. |
| Size/fit Guide | Help your customer pick the perfect size or fit for them. |
| Affiliate Program Signup | Provide information for customers or influencers looking to get involved in your affiliate programs. Ask for verification and additional information. |
Templates for Abandoned Checkout Trigger
Follow up with customers who have abandoned their checkout and re-engage with them.| Name | Description |
|---|---|
| Abandoned Checkout - Follow-up | Nudge customers who abandoned their checkout. |
| Abandoned Checkout - Reason Gathering | Find out why a customer abandoned their checkout. |
| Abandoned Checkout - Discount Offer | Offer a discount to customers who abandoned their checkout. |
| Abandoned Checkout - Increasing Discount Offer | Offer a growing discount over time for customers who abandoned their checkout. |
| Abandoned Checkout - Payment Options | Inform customers who abandoned their checkout about your great payment options (Apple Pay, AfterPay, Paypal). |
Templates for Ordered Trigger
Follow up with customers who have placed an order with you and encourage them to take action.| Name | Description |
|---|---|
| Discount on Next Order | Send a discount code to customers who ordered to drive repeat purchases. Great for use with a checkout sign up offer! |
| Thank You Message | Send a thank you message to customers and ask them if they have any questions. |
| Rewards/Loyalty Promotion | Inform customers about your Rewards or Loyalty program. |
| Review Follow-up | Ask customers to leave a review of your product. |
| Cross-sell | Let customers know about relevant or best-selling products. |
| Loyalty Gift | Reward loyal customers with a special gift. |
| User Generated Content | Ask customers to share a photo using your product. |
| Promote Social Channel | Promote your social media channels to customers. |
| Product Interest Follow-up | Follow up on orders and see what other products they might be interested in. |
| Product Learnings Follow-up | Follow up on an order and ask what a customer liked about your product. |
| Friend Discount Code | Offer a sharable discount code for friends/family. |
| Friend Opt-in | Offer a shareable sign-up link for interested friends/family. |