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Emotive supports multiple different sign-in methods. Follow the instructions below to log in to your account, and change your password if needed.

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Log in in with Google

To sign in with your Google account:
  • Head to the Emotive Login Page.
  • Select Continue with Google.
  • Choose the Google account linked to your Emotive account.
  • If prompted, grant necessary permissions.
You’ll be redirected to your Emotive dashboard upon successful login.
Your Google email must already be added as a user in your Emotive account in order to log in via Google. Learn more about adding and managing users.

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Log in with Shopify

To sign in with your Shopify account:
  • Head to the Emotive Login Page.
  • Select Continue with Shopify.
  • Enter your Shopify store’s name when prompted. For example, if your store’s URL is my-store.myshopify.com , you would enter my-store into the field.
  • Sign in to your Shopify account (if required).
You’ll be redirected to your Emotive dashboard upon successful login.
The email address tied to your Shopify account must already be added as a user in your Emotive account in order to log in via Google. Learn more about adding and managing users.

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Log in with username + password

To sign in with your username and password:
  • Head to the Emotive Login Page.
  • Enter your email or username.
  • Type in your password.
  • Click Log In.
If your credentials are correct, you’ll be taken to your dashboard.
Make sure you are entering the email or username used initially when signing up for your account. Remember, passwords are case-sensitive.

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Change your password

To change your password:
  • Head to the Emotive Login Page.
  • Select Forgot password.
  • Enter your account’s admin email address.
  • An email will be sent to your admin email address with a link to reset your password.
  • Click on the link in the email and reset your password.

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Troubleshooting

In this case, you will need to verify your account’s recovery email address by emailing [email protected] and including the following:
  • The login username of your Emotive account
  • The recovery email address where password resets should be sent going forward
If you’re still unable to log in, you should clear your cookies:
  • Head to the Emotive Login Page.
  • Click just the the left of your browser’s URL to view the site information
  • Select Cookies and site data.
  • Remove all Emotive cookies and click Done.
Once the cookies are cleared, refresh your browser and reattempt logging in with your new password.
If you’ve tried the methods above, but you’re still unable to log into your account, please send an email to [email protected] including your Emotive username. We’ll be happy to help!