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As you get started with Emotive, it’s important to upload your list of subscribers so that you can begin engaging with them via Broadcasts.

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Start your upload

To start uploading your list:
  • Navigate to List Growth on the left side of your screen.
  • Select List Upload from the dropdown.
  • Click Create List.

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Submit your upload

Next, you will be asked to complete the following:
  • Name your list.
  • Attach the CSV file of your list.
  • Check the box certifying that the subscribers in your file have expressed written consent to receive marketing consent from your business.
  • Click Next to submit.
Once submitted, your file will take between 15 minutes to 1 hour to fully process, depending on the size. As soon as the file is fully processed, you’ll be able to start segmenting and sending to your new list.

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Formatting your list

Be sure that the data in your list is formatted correctly:
  • Your file should be in CSV format.
  • Your file needs headers for each column. For example, your column containing your customers’ phone numbers must have a header titled phone_number.
Here’s an example of acceptable formatting:
Phone numbers should be formatted as as either of the following examples:13213213211+13213213211
If you need further assistance, please reach out to support@emotive.io with your questions.