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If you use Customer.io for email and Emotive for SMS, you can collect signups using Emotive Popups and sync them directly to your Customer.io account.

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Create your API Keys in Customer.io

  • Log into your Customer.io account and navigate to Journeys.
  • Select Data & Integrations > Integrations.
  • Under Data in > Select Customer.io** API**.
Customerio Journeys
  • Select Manage API Credentials.
  • Click Create Track API Key. Name your new tracking API Key “Emotive”.
  • Copy the Site ID for Emotive Integration.
Customerio app api
  • Navigate to App API Keys.
  • Click Create App API Key.
  • Copy the key created for your Emotive Integration.
Customerio app api Connect your Customer.io Account Now that you’ve created both your Tracking API Key + your App API Key, head back to your Emotive account to install Customer.io.
  • Navigate to Integrations.
  • Locate Customer.io and select Add Integration.
  • Select Install.
  • Input the following credentials that you just created in Customer.io:
    • Tracking API Key
    • App API Key
    • Site Id
  • Select Connect to complete the integration.
Customerio credentials You’ve now successfully integrated Customer.io with Emotive!